SMA Services Ltd takes the protection of your data seriously. It may be necessary for us to collect some information from you if you contact us and this page sets out how we use and protect any personal information you may provide us with via this website.
We may change this policy from time to time by updating this page, you should therefore check this page occasionally to ensure that you are happy with any changes. The date of any updates or amendments to this Policy will be made clear at the top of the page.
Business / traders name:
SMA Services Ltd (Sonia Mogford-Abbott)
Dunkeswell, Honiton, Devon.
The following types of personal information may be collected, stored, and used:
We do not use third party tracking software but our server may automatically collect standard Internet log information and details of visitor behaviour patterns such as the browser type, IP address, referring site, and the date and time of each visit. Our hosting provider may provide this data to us which we would only use to see how many visitors we receive to various parts of the website and to assess the effectiveness of any other forms of advertising we may undertake. We do not use this information to identify anyone.
Information we collect helps us understand your needs, keep in contact (if required) and provide you with a better service, and in particular for the following reasons:
We may legally process the information we have about you because:
Any personal information collected via the web site is treated confidentially and only used for the purposes of conducting our normal business operations and communicating with and providing services to existing and potential customers.
We may disclose your personal information to any of our employees, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.
We may also disclose your personal information if we are required to by law or in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Except as provided in this policy, we will not provide your personal information to third parties.
We will take reasonable technical and organizational precautions to prevent the loss, misuse, unauthorised access of, or alteration of your personal information.
We will store all the personal information you provide on secure (password- and firewall-protected) servers and computers.
Please be aware that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
We will not retain your personal information for longer than necessary. We will keep your personal information:
We will take all reasonable steps to securely dispose / delete your data after we no longer need it.
Under the GDPR (General Data Protection Regulation) you have the following rights to access and control your personal data:
If you would like a copy of some or all of the personal information we hold on you, please email us with your address. We will try to respond to your request within one month of receipt of the request.
You can exercise most of your other rights, such as asking us to correct or remove information, by phoning us on 01404 891069 or by emailing:
The only reasons we may deny requests regarding objections to processing of personal data is if we can show compelling legitimate grounds for the processing, which override your interest, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
You have the right to complain to the ICO if you feel that we have not responded fairly to your requests. You can find their contact details here: https://ico.org.uk/concerns/
Cookies are small text files that are downloaded and stored on your computer when you visit a website. Most websites use them but the information they contain varies from website to website. They can used for example to enable a website to remember your preferences, remember what you have put in your shopping basket, or count the number of visitors to each web page.
We do not use any third party Cookies or third party analytical software.
For more information on Cookies and how to control and manage them please visit this link
You can get in touch if you have any questions or concerns about our privacy practices, your personal information, or if you wish to make a complaint:
tel: 01404 891069